Payment Policy
Thank you for choosing Rental707 for your transportation needs. Please review our payment policy outlined below:
Reservation Payment:
- To secure your reservation, a payment equivalent to [XX]% of the total rental cost is required at the time of booking. This payment is non-refundable unless otherwise stated in the cancellation policy.
Accepted Payment Methods:
- We accept payments via major credit cards including Visa, MasterCard.
- Debit cards with a Visa or MasterCard logo are also accepted.
- Cash payments are accepted at select rental locations, subject to approval.
Security Deposit:
- A security deposit will be required at the time of rental to cover incidental charges such as fuel, tolls, and damages.
- The security deposit amount varies based on the rental car category and is authorized on the customer’s credit/debit card.
- The security deposit will be released upon the return of the vehicle in the same condition as it was rented, and after settling any outstanding charges.
Additional Driver Fees:
- Additional driver fees may apply if more than one driver is listed on the rental agreement.
- The fee varies depending on the rental location and is charged per additional driver per day.
Fuel Policy:
- All rental vehicles are provided with a full tank of fuel at the time of pickup.
- Customers have the option to pre-purchase a full tank of fuel at a discounted rate or to return the vehicle with a full tank to avoid refueling charges.
- If the vehicle is returned with less than a full tank, a refueling fee will be applied in addition to the cost of fuel required to fill the tank.
Cancellation Policy:
- Cancellations made [XX] hours/days prior to the scheduled pickup time may be eligible for a partial refund, excluding the reservation deposit.
- Cancellations made after the specified time period will not be eligible for a refund of the reservation deposit.
Late Return Policy:
- Customers are expected to return the rental vehicle at the agreed-upon date and time.
- Late returns may incur additional charges billed on an hourly or daily basis, depending on the rental location and the duration of the delay.
Taxes and Fees:
- All rental charges are subject to applicable taxes and fees as mandated by local and state regulations.
- Additional surcharges may apply, including airport fees, vehicle license recovery fees, and other government-imposed charges.
Insurance:
- Customers have the option to purchase rental car insurance coverage at the time of booking or upon vehicle pickup.
- Proof of insurance may be required, and customers are encouraged to review their existing coverage before opting for additional insurance.
Currency:
- All transactions are processed in the local currency of the rental location unless otherwise specified.
Payment Verification:
- Rental707 reserves the right to verify the payment method and the identity of the cardholder at the time of rental.
Dispute Resolution:
- In the event of any payment-related disputes, customers are encouraged to contact our customer service team for prompt resolution.
By making a reservation with Rental707, you agree to abide by the terms and conditions outlined in this payment policy. We appreciate your cooperation and look forward to providing you with a seamless rental experience.
If you have any questions or require further clarification, please don’t hesitate to contact us.